heitzman's bakery

My wedding cake was beautiful, and just what I ordered. The cake was delicious.

I was happy with my wedding cake and how it looked. I would recommend using the bakery on Shelbyville Road to place your order if you want something special. I did not and was not very pleased with the service provided by the other establishment. The wedding cakes are made at the Shelbyville Road location.

We used Heitzman's on Shelbyville Road and Hurstbourne for our cake and catering. Marguerite and her staff are amazing. The value and customer service they provided are unheard of. She was easy to work with, very accommodating, and went above and beyond to make our event special. Everything went flawless. Food was great and hot. Cake was the talk of the wedding. Couldn't say enough....you may find more "sophisticated" food somewhere else but for great tasting food and cake with amazing customer service choose Heitzmans on shelbyville.

My husband and I got married on the beach and came back and and had our reception here. I looked at every cake place and I'm also a wedding planner freelancing. I chose Heitzmans because they had the best price and the best flavor. We had three cakes, our wedding cake, which was a castle. It was beautiful. Then we had a grooms cake which was just a sheet cake decorated as a beach scene. Then a sheet cake for my stepson that was scooby doo. I wish I'd tasted the cake that day. It was so moist and delicious. I did get to taste the Red Velvet on the reception day. We tasted Peanut Butter, White, Red Velvet, Orange, Marble, and Strawberry. OH YUMMY!!

At the beginning, we had great service. I called to find out how much ribbon they needed. I brought double. Ordered our flavors. Told them what we wanted. They even had a picture in the store. Day of wedding, I walk in to reception and was not happy. The cake was half the size we wanted. The ribbon was the ribbon we took and some they found. Ribbon was falling off. Cake was not the color we wanted. The hearts were not the correct color. Talked to the bakery. THey apologized and we received half of the cost back. They ran out of ribbon. They underestimated. In all, there were a total of 6 mistakes on the cake.

Tony O designed our cake - it looked beautiful and tasted great too!

Horrible! They kept losing my order so i kept having to go back to reorder all the way up until a month before my wedding. We had ordered flowers and a special design and the cake came plain! I have not heard back from the woman still and she avoids all calls. They are very rude!!!! Not only that but I also ordered sheet cake for extra and they decorated it nothing like my cake and put it on the cake table next to mine.

Tony O designed our cake - it looked beautiful and tasted great too!